Overview

Users of EdgeCTP can disconnect their existing connection to the online cloud-based FreeAgent accounting package when they wish to perform tasks in EdgeCTP that they don’t want to replicate in FreeAgent (or at least until they re-connect or sync manually at a later date).

How to Disconnect FreeAgent from EdgeCTP

The following is a brief step-by-step guide that introduces how to disconnect FreeAgent from within EdgeCTP.

Disconnecting FreeAgent from within EdgeCTP

Make sure you have administration user access rights and login to your EdgeCTP account.

  • From the home dashboard, choose from the menu in the top left of the screen: Administration > Settings > Accounting > AP: FreeAgent and notice that FreeAgent is connected.

    FreeAgent: connected with EdgeCTP

  • Click [Disconnect] to show the Disconnect from FreeAgent confirmation pop-up.
    • Please note that if you have a popup blocker enable in your browser, you’ll see a warning appear, usually in the address bar (towards the right), says that a popup is blocked. If this happens, then click the warning > Always allow popups from EdgeCTP and click [Disconnect] again to see the Disconnect from FreeAgent confirmation.

      Disconnect FreeAgent from EdgeCTP

  • Click [1st Disconnect FreeAgent] that will take you to FreeAgent (in a new/different tab) with a Login request for security purposes
  • Login to FreeAgent and the Approved Applications screen will appear

    EdgeCTP in the approved application list

  • Find EdgeCTP and click [Revoke Access]; when asks if you are sure, click [Yes], and EdgeCTP will disappear from FreeAgent’s Approved Applications screen
  • Click on the [EdgeCTP | Settings] tab (at the top of your browser) to return you back to EdgeCTP

    Disconnected in FreeAgent and return back to EdgeCTP Settings

  • On the Disconnect from FreeAgent confirmation in EdgeCTP, now click [2nd Disconnect EdgeCTP], which will clean-up connection links on EdgeCTP and return you to Administration > Settings > Accounting > AP: FreeAgent with FreeAgent being ‘unconnected

    FreeAgent now disconnect from EdgeCTP

See more on FreeAgent and EdgeCTP